Document Management Help


Hardware Specs:  
ProcessorPentium 4 or equivalent; Hyperthreading or multi-core is recommended for heavy usage
VideoMinimum of 16MB of video RAM for viewing; Minimum of 32MB of video RAM for scanning and editing
Memory512MB recommended for viewing;2GB recommended for scanning and editing
ScannerMost TWAIN 1.5 compliant scanners or input devices


Security considerations:  
User RightsDocument Management has been tested using standard local user permissions on Windows XP and Vista so elevated permissions are not necessary
Folder Permissions This application uses Microsoft's ClickOnce deployment. When the user makes a request for a record in Document Management the application is deployed over the web. The user will be prompted to to save or run the application the first time. This prompt tells Internet Explorer whether or not to allow the application. At this point if the user allows the application the installer will delpoy the application to the user's profile in the local settings.
Ex. "C:\Documents and Settings\{username}\Local Settings\Apps\2.0\"
NOTE: Any policy or software that blocks a user's read and write access to the profile's "Local Settings" folder may prohibit Document Management from functioning properly.


Internet/Network:
Internet BandwidthMinimum 768 kbps Download and 256 kbps Upload
Port UtilizationMost CDP applications use port 443 with SSL encryption, likewise Document Management uses only port 443 with SSL. Certificate details can be abtained upon request


Software prerequisites:
Microsoft .NET Framework 2.0 SP1Deployed by ClickOnce if needed
Microsoft Data Access Components 2.8 or higherDeployed by ClickOnce if needed
Microsoft Windows Installer 3.1Deployed by ClickOnce if needed
Dynamsoft WebTWAIN 4.2.1 Active X ComponentAvailable automatically through Internet Explorer by visiting this home page. Make sure that Internet Explorer allows signed Active X controls.
File ViewersSince we can't build every file viewer into Document Management, you will need to have file viewers for any non-image file type such as MS Word, Excel, or PowerPoint


If you have any technical questions regarding CDP Document Management please feel free to contact us by calling Toll-Free (866) 237-4814.