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WebEHRS Help and Support Documents
"WebEHRS Aquatic Update Video Overview
Video overview of the new Aquatic Update released in WebEHRS on 3/2/2026.
''WebEHRS New Login Instructions for IHS Employees (D1 Users)
WebEHRS New Login Instructions for IHS Employees (D1 Users)
''WebEHRS New Login Instructions for Non-IHS Users
WebEHRS New Login Instructions for Non-IHS Users
'WebEHRS Aquatic Facilities - Quick Reference Guide
Quick reference guide for WebEHRS aquatic updates and survey workflow.
'WebEHRS CDPMobile2 Demo Video
How to use CDPMobile2 demo video
'WebEHRS CDPMobile2 System Requirements
Hardware Requirements for CDPMobile2
'WebEHRS Mobile2 User Guide
This file is a copy of the full WebEHRS Mobile2 User Manual.
'WebEHRS User Guide - Web version 4.1 (pdf)
PDF copy of the WebEHRS (web version) User Guide 4.1.
*Open an Email to Customer Support
Open an Email to Customer Support
*WebEHRS Signon Page
Sign on to the WebEHRS System
CDPMobile2 Installation and User Guide
Instructions for downloading, installing and using CDPmobile2 for in the field surveys
Contact CDP Customer Support
Document with CDP Customer Support phone numbers and email addresses.
Contact Information - WebEHRS
Lists types of issues and who to contact.
FDA 2022 Food Code Marking Instructions
Marking instructions for use with the FDA 2022 Food Code in WebEHRS.
How To Reactivate A Locked Out User
Document describes how to reactivate a WebEHRS user that has been locked out.
Splash BI Ad-hoc Reporting 101 Training (PowerPoint)
PowerPoint presentation for introductory training of SplashBI Ad-hoc reporting tool which replaces Discoverer
Splash BI Ad-hoc Reporting 201 Training (PowerPoint)
PowerPoint presentation for advanced training of SplashBI Ad-hoc reporting tool which replaces Discoverer
Training Video – Activities & Letters Module
Opens a training video for a walk-through of the Activities and the Letters Modules.
Training Video – Establishments Module
Opens a training video for a walk-through of the Establishments Module.
Training Video – Reference Library Module & Document Management System (DMS)
Opens a training video for a walk-through of the Reference Library Module and DMS functionality.
Training Video – Reports Module
Opens a training video for a walk-through of the Report Module.
Training Video – Requests/Complaints/Projects (R/C/P’s) Module
Opens a training video for a walk-through of the R/C/P Module.
Training Video – Surveys Module & WebEHRS Mobile
Opens a training video for a walk-through of the Surveys Module and WebEHRS Mobile.
Troubleshooting DMS errors
Troubleshooting guide for WebEHRS DMS.
User Guide - Admin (pdf)
PDF copy of the WebEHRS Admin User Guide.
User Levels/Roles
Lists the base security restrictions by User Level and system module.
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Custom Data Processing, Inc.
All rights reserved.
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